When you think about a successful e-commerce business, academic publishing is hardly the first thing that comes to mind. Yet even such a niche business can benefit from digital transformation. This is the story of a company that went from traditional publishing to a modern e-commerce business.
The current growth dynamics and investments in SaaS are remarkable (SaaS industry is now worth $116 billion worldwide). It is a promising and competitive business. If you already have a great SaaS idea, these trends will definitely help you stand out from the big boys in SaaS world.
Customer relationships lie at the heart of every business. Selling is important and every dollar invested into a CRM system yields up to $8.71. With hundreds of vendors on the market, it’s natural to go the easiest way and buy an off the shelf software. But there are situations when it’s better to develop a custom CRM.
When you’ve just released your digital product, under the theme of customer focus you’re trying to capture whoever comes through the front door. We know it may sound crazy, but to better serve your customers you need to find the “right” ones, and reject others.
While most modern companies think of utilizing cloud computing for their business, it remains an umbrella term for several cloud services, which covers a lot of online territories. As you start taking advantage of the cloud for your business, it is vital to really figure out the difference between SaaS and other cloud services.
In May 2018, the General Data Protection Regulation (GDPR) will introduce fines for companies of up to €20m or 4% of annual global turnover, whichever is higher. It will alter the way companies from all over the world handle personal data of customers who are EU citizens.
“Once men turned their thinking over to machines in the hope that this would set them free. But that only permitted other men with machines to enslave them.” – Frank Herbert, Dune.
Here’s the thing you as a tech lead/product owner/executive, surely dream about: making your team as productive as possible. The best you can do is improve your team communication. When you do this, positive results will soon follow.