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AI Agent Development
Services

Some automations are trivial. A few Zaps, no logical reasoning needed. For the more complex cases, there's our AI agent development company.

Develop ethical and secure AI agents with transparent reasoning and safeguards against harmful actions.

Validated
output 01
Domain-specific knowledge 02
Private & secure 03
Reduced hallucinations 04
Compliant by design 05
Multi-modal capabilities 06

What makes our AI agents different?

AI shouldn’t just look smart. It has to deliver measurable benefits without leaking sensitive data, making harmful financial decisions, or triggering actions based on hallucinations.

Business goal alignment

Most AI agent development projects fail because they solve the wrong problems. Get to the heart of the issue with our structured discovery workshops. IIBA-certified Business Analysts identify atomic wins, define success metrics, and test assumptions with a sandbox prototype.

01

AI output validation

We use multi-layer checks to prevent plausible but dangerous errors and actions based on hallucinations. These checks include reverse validation, automated factuality checks, source document match, and human feedback mechanisms.

02

Clear reasoning

LLMs can easily jump to conclusions without external validation. We provide the necessary validation using ReAct and custom chain-of-thought. The tasks are broken into modular steps using LangChain agents. At every step, the agent logs its reasoning for extra transparency.

03

Risky action prevention

MindK fine-tuning increases the aversion to unsafe actions. Any agent-initiated action is assigned a risk score using LangChain. A multistep planner-reviewer first simulates any risky actions in a “dry run” mode. Critical decisions require human approval or are blocked with code/prompt constraints.

04

AI agents for every team

Improve your team's performance and achieve more with limited resources.

Customer Support

Triage and resolve 70%+ of support tickets using your knowledge base. Customer support agents provide instant and consistent responses 24/7, track resolutions, and auto-escalate complex issues to human reps.

Customer Support AI Agent

Marketing & Sales Agent Diagram

Sales & Marketing

Enrich leads and score leads, personalize outreach at scale, and send automated follow-ups. Our AI agents can book meetings and automatically update your CRM.

Human Resources

Screen resumes and match candidates to job requirements. The agent provides an unbiased initial assessment and automates interview scheduling.

Recruiting AI Agent Diagram

Accounting AI Agent Diagram

Finance & Accounting

Process invoices, validate compliance, flag anomalies for review, and automate approvals.

Operations

Prevent stockouts, optimize staffing, reduce downtime, and get real-time alerts with an AI agent that monitors key metrics, predicts issues, and triggers preventive actions.

Ops AI Agent Diagram

Supply Chain Agent Diagram

Supply Chain

Predict demand and manage delays proactively. Our AI agents are capable of route optimization and coordination of multiple suppliers.

Want to see our AI agents in action?

Book a live demo to discover the benefits for your business.
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Custom AI Agent
Development Services

MindK builds autonomous agents for complex, context-rich tasks and highly regulated industries like healthcare.

Success stories

Explore the cases of companies that benefited from our AI agent development services.

  • Background for

    C-level recruiting AI agent

    70% less overhead on candidate re-screening

    An executive recruiting agency needed to accelerate screening and shortlisting candidates for high-stakes leadership jobs. For these positions, qualification and experience nuances are far more relevant than regular keyword matching. We developed an AI agent that helps clients filter such candidates.

    • 360° candidate assessment based on structured & unstructured data.
    • Evaluation of extra information mentioned in Slack chats to assess the probability of a match.
    • State-of-the-art inference with a fine-tuned LLM, RAG, and ATS integration.
    • Understanding of the industry context to assess the candidate’s qualifications.
  • Background for

    RAG-based support agent

    74% of tickets resolved without human assistance

    A fast-growing SaaS platform contacted our AI agent development company to cope with the overwhelming number of support tickets. Most of them entailed simple feature or API document guidance. To free the support reps from these low-complexity, high-volume tickets, MindK built an autonomous customer support agent.

    • Processing of structured and unstructured data into a Pinecone database.
    • Multi-modal inference capabilities (screenshots, API documents, user manuals) instead of simple keyword matching.
    • Transparent reasoning with attribution of all sources (document references, API examples, code snippets).
    • 1
    • 2

    AI agents development process

    We build secure, scalable, and adaptive AI agents that accept multi-modal inputs like screenshots, text documents, and voice. Here's how.

    AI discovery workshop

    We interview stakeholders and run workshops to clearly understand your goals and business context. Our engineers analyze your current systems and integrations, while professional Business Analysts define user needs, technical constraints, and measurable success criteria.

    What you get: detailed requirements, use-cases, risk assessment, and cost estimate.

    01

    Design & data preprocessing

    The next step is to define a viable AI solution that meets the requirements. This includes a feasibility study, feature definition, technology selection, architecture design, as well as planning of scalability, performance, and security measures. The team then collects, validates, and transforms data from structured/unstructured sources. We also label or annotate the data if needed for fine-tuning.

    What you get: solution architecture, feasibility assessment, development plan, preprocessing pipeline, prepared datasets, and vector databases.

    02

    AI agent development

    We select and fine-tune the best LLMs for the task, optimize them for domain-specific accuracy, and develop sophisticated prompting strategies. Advanced prompt engineering techniques include chain-of-thought reasoning, few-shot examples, and role-based instructions to maximize accuracy before considering fine-tuning. After evaluating the models against performance metrics, we set up a robust retrieval pipeline, LangChain orchestration logic, an enterprise integration layer, and the user interface.

    What you get: optimized prompts, fine-tuned LLM, RAG layer, secure APIs integration layer, front-end interface, documentation, user acceptance testing (UAT).

    03

    Infrastructure setup

    DevSecOps engineers provision a robust and secure infrastructure (AWS/Azure/GCP/on-prem) to deploy the AI agent. They implement the best security practices (encryption, IAM, compliance audits) and deploy the agent with Terraform and Kubernetes.

    What you get: scalable infrastructure, compliance documentation, security assessment.

    04

    Testing and validation

    The QA team ensures the accuracy, reliability, and compliance of the AI before it goes live. This step includes functional testing, performance testing, vulnerability scans, penetration tests, and culminates with user acceptance testing (UAT).

    What you get: QA reports, performance benchmarks, security, and vulnerability reports.

    05

    Deployment and monitoring

    The final step begins with the agent going live. We continue monitoring the AI performance and metrics to resolve any issues quickly. The team periodically updates data sources, embeddings, and knowledge bases and fine-tunes the agent based on feedback.

    What you get: production-ready AI, support, monitoring dashboards, ongoing updates.

    06

    Agentic AI tech stack

    Explore our LLM development company's tech stack for building robust, scalable, and secure enterprise-grade agents.
    • LangChain LangChain
    • LlamaIndex LlamaIndex
    • OpenAI API OpenAI API
    • Anthropic Claude API Anthropic Claude API
    • Google Gemini API Google Gemini API
    • Pinecone Pinecone
    • ChromaDB ChromaDB
    • Amazon SageMaker Amazon SageMaker
    • Make.com Make.com
    • Zapier Zapier
    • Supabase Supabase
    • Hugging Face Hugging Face
    • Cohere API Cohere API
    • Qdrant Qdrant
    • AWS Bedrock AWS Bedrock
    • FastAPI FastAPI

    Industry-specific
    AI agents

    Our LLM development company offers solutions for tightly regulated industries and niches.

    Healthcare

    Insurance

    Advertising

    Finance & Banking

    HR & Recruiting

    Education management

    What
    our
    clients
    say

    • Jesse Raccio

      Jesse Raccio

      CTO, The Game Band
      USA

      Jesse Raccio

      The team is always there to dig in and help

      «I’m happy with MindK’s agility, which relates to their communication. If we need to pivot on something, they’re ready to go in a different direction, and it doesn’t take a lot of energy to move that ship. The team is always there to dig in and help us out when we need to understand anything. Overall, they’re really supportive.»

    • Al Hariri

      Al Hariri

      Co-Founder, Vitagene
      USA

      Al Hariri

      Results-oriented and
      outcome-driven

      «I can tell you confidently that they are different from your regular agency that just wants to charge as much money for their work as they can get away with. MindK is completely results-oriented and outcome-driven.»

    • Ida Groth

      Ida Groth

      Senior Product Manager, Building Materials Company
      Norway

      Ida Groth

      Responsibility
      and proactiveness

      «It’s so comforting to know that they see the whole picture and take full responsibility. It’s made all of the difference. I was most impressed with their proactiveness.»

      Let's work together

      Send us a brief description of your challenges. Within 24 hours, we'll contact you
      to set up a free discovery call with our AI agent development company.

      FAQ

      • What types of AI agents do you build?

        Our agentic AI development services include building retrieval-augmented agents for technical support, executive search, compliance automation, sales enablement, and internal knowledge access. These agents understand context, execute tasks, and integrate into complex enterprise workflows.

      • Can your AI agents integrate with our existing systems?

        Yes. We offer API-first architecture with connectors for Salesforce, HubSpot, Workday, Greenhouse, Zendesk, and custom internal systems via REST, GraphQL, and event-based triggers.

      • What are the potential savings that result from your AI agent development services?

        Clients typically cut response times by 60–80%, reduce manual task load by 40–70%, and eliminate repetitive knowledge retrieval. ROI is usually seen within 6–12 weeks of deployment.

      • How do you protect sensitive data?

        All data is encrypted in transit and at rest (AES-256/TLS 1.2+). Our AI agent development solutions support role-based access controls, isolated environments, zero-retention model options, and deploy in client-owned VPCs if required.

      • How do you ensure high accuracy with minimal hallucinations?

        Our LLM development company uses retrieval-augmented generation (RAG), enforces source-grounded responses, applies hard/soft validation thresholds, and fine-tunes models when domain precision is critical. Every output is traceable back to the source.

      • How long does it take to launch a custom AI agent?

        Initial version in 3-6 weeks for most use cases. More complex deployments with integrations and fine-tuning take 8-12 weeks. Alternatively, MindK can customize our readymade agents for companies that need faster results with agentic process automation.

      • What kind of involvement is expected from our internal team?

        Our AI agent development company usually needs access to existing documents (FAQs, SOPs, profiles, APIs), typical user queries, system integration details, and your desired response standards. 

        We’ll also need 2-4 hours a week from 1-2 stakeholders for feedback, access, and validation. 

        Our team handles the rest, including data ingestion, infrastructure setup, and end-to-end deployment.

      • What are the limitations of advanced AI agents?

        Despite its advantages, employing RAG or similar retrieval-augmented technologies comes with considerations:

        Data Quality: requires high-quality, regularly maintained knowledge bases to ensure effective retrieval.

        Infrastructure complexity: necessitates additional infrastructure for indexing, retrieval, and storage (e.g., vector databases, embeddings management).

        Latency: retrieval processes add latency; optimization is crucial for responsiveness.

        Let's build a powerful AI agent

        Describe your challenges in a few words. We'll reply within 24 hours to set up a free dicovery call.

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