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AI Agent Development
Services

Some automations are trivial. A few Zaps, no logical reasoning. For the more complex cases, there’s our AI agent development company.

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Build custom AI agents with advanced reasoning

MindK builds autonomous agents for complex, context-rich tasks and highly regulated industries like healthcare.

Agentic AI challenges
we solve

AI shouldn’t just "look smart". It has to deliver measurable results
without leaking sensitive data, making harmful financial decisions,
or acting based on hallucinations.

Business goal alingment

Most RAG projects fail by solving the wrong problem. Get to the heart of the issue with a structured AI discovery workshop. Our IIBA-certified Business Analysts decompose your processes and identify opportunities, backed by measurable success metrics.

Cost control

To prevent unexpected costs, MindK matches the agent’s tooling to the business goals. We pre-filter and compress documents to reduce embedding/token bloat, and benchmark agent performance with low-cost models before scaling to GPT-4.

Harmful action prevention

MindK fine-tunes LLMs to increase the aversion to unsafe actions. Any agent-initiated action is assigned a risk score using LangChain. A multistep planner-reviewer first simulates risky actions in a “dry run” mode. Critical decisions require human approval or get blocked with code/prompt constraints.

Clear reasoning

LLMs can easily jump to conclusions without external validation. We provide the necessary validation using ReAct and custom chain-of-thought. The tasks are broken into modular steps using LangChain agents. Every step is logged and accesible to the user.

Get in touch

Success stories

Explore the cases of companies that benefited from our AI agent development services.

  • Background for

    C-level recruiting AI agent

    70% less overhead on candidate re-screening

    An executive recruiting agency needed to accelerate screening and shortlisting candidates for high-stakes leadership jobs. For such positions, qualifications and experience nuances are much more relevant than regular keyword matching. We created an RAG-based agent that helps clients filter such candidates.

    • 360° candidate assessment based on structured & unstructured data.
    • Evaluation of extra information mentioned in Slack chats to assess the probability of a match.
    • State-of-the-art inference with a fine-tuned LLM, RAG, and ATS integration.
    • Understanding of the industry context to assess the candidate’s qualifications.
  • Background for

    RAG-based support agent

    74% of tickets resolved without human assistance

    A fast-growing SaaS platform contacted our AI agent development company to cope with the overwhelming number of support tickets. Most of them entailed simple feature or API document guidance. To free the support reps from these low-complexity, high-volume tickets, MindK built an autonomous customer support agent.

    • Processing of structured and unstructured data into a Pinecone database.
    • Multi-modal inference capabilities (screenshots, API documents, user manuals) instead of simple keyword matching.
    • Transparent reasoning with attribution of all sources (document references, API examples, code snippets).
    • 1
    • 2

    Our AI agent development process

    We build secure, scalable, and adaptive AI agents that accept multi-modal inputs like screenshots, text documents, and voice. Here's how.

    AI discovery workshops

    We interview stakeholders and run workshops to clearly understand your goals and business context. Our engineers analyze your current systems and integrations, while professional Business Analysts define user needs, technical constraints, and measurable success criteria.

    What you get: detailed requirements, use-cases, risk assessment, and cost estimate.

    01

    Design & data preprocessing

    The next step is to define a viable AI solution that meets the requirements. This includes a feasibility study, feature definition, technology selection, architecture design, as well as planning of scalability, performance, and security measures. The team then collects, validates, and transforms data from structured/unstructured sources. We also label or annotate the data if needed for fine-tuning.

    What you get: solution architecture, feasibility assessment, development plan, preprocessing pipeline, prepared datasets, and vector databases.

    02

    AI agent development

    The team chooses the best LLMs for the task, fine-tunes, and optimizes them for domain-specific accuracy. The fine-tuned models are then evaluated against performance metrics. We then set up a robust retrieval pipeline, LangChain orchestration logic, enterprise integration layer, and the front-end interface users will interact with.

    What you get: fine-tuned LLM, RAG layer, secure APIs integration layer, front-end interface, documentation, user acceptance testing (UAT).

    03

    Infrastructure setup

    DevSecOps engineers provision a robust and secure infrastructure (AWS/Azure/GCP/on-prem) to deploy the AI agent. They implement the best security practices (encryption, IAM, compliance audits) and deploy the agent with Terraform and Kubernetes.

    What you get: scalable infrastructure, compliance documentation, security assessment.

    04

    Testing and validation

    The QA team ensures the accuracy, reliability, and compliance of the AI before it goes live. This step includes functional testing, performance testing, vulnerability scans, penetration tests, and culminates with user acceptance testing (UAT).

    What you get: QA reports, performance benchmarks, security, and vulnerability reports.

    05

    Deployment and monitoring

    The final step begins with the agent going live. We continue monitoring the AI performance and metrics to resolve any issues quickly. The team periodically updates data sources, embeddings, and knowledge bases and fine-tunes the agent based on feedback.

    What you get: production-ready AI, support, monitoring dashboards, ongoing updates.

    06

    Agentic AI tech stack

    Explore our AI agent development company's tech stack for building robust, scalable, and secure enterprise-grade agents.

    AI frameworks and orchestration

    • LangChain LangChain
    • TensorFlow TensorFlow
    • OpenAI API
    • Anthropic Claude 3 API
    • Google Gemini API
    • Azure OpenAI Service
    • LlamaIndex LlamaIndex
    • Transformers Transformers
    • Amazon Bedrock Amazon Bedrock
    • Amazon SageMaker Amazon SageMaker

    Biomedical & computer vision

    • OpenCV OpenCV
    • MONAI MONAI
    • NVIDIA Clara NVIDIA Clara
    • Med-PaLM Med-PaLM
    • BioBERT BioBERT

    Data management and retrieval

    • Snowflake Snowflake
    • Google BigQuery Google BigQuery
    • Pinecone
    • AWS S3
    • ChromaDB
    • Apache Airflow Apache Airflow
    • Apache Spark Apache Spark
    • Cloudera Cloudera
    • Apache Hadoop Apache Hadoop
    • Apache Hudi Apache Hudi
    • Amazon EMR Amazon EMR
    • Amazon Redshift Amazon Redshift
    • AWS HealthLake AWS HealthLake

    API gateways and integrations

    • Node.js Node.js
    • Apollo Apollo
    • AWS API Gateway AWS API Gateway
    • Apache Kafka Apache Kafka
    • AWS Kinesis AWS Kinesis
    • RabbitMQ RabbitMQ
    • AWS EventBridge AWS EventBridge
    • Zapier
    • Workato

    CI/CD and DevSecOps

    • GitHub Actions GitHub Actions
    • Kubernetes Kubernetes
    • Docker Docker
    • AWS ECR
    • Terraform Terraform
    • AWS KMS
    • OAuth 2.0

    Monitoring and logging

    • Datadog Datadog
    • Prometheus Prometheus
    • Grafana Grafana
    • LangSmith
    • AWS CloudWatch AWS CloudWatch
    • Azure Monitor

    Leverage industry-specific
    AI agent solutions

    Our AI agent development company designs for compliance from day one with HIPAA-compliant PHI processing, GDPR rights enforcement, and SOC 2-aligned audit trails and controls.

    Healthcare

    Reduce the time clinicians spend on EHR with automated transcription and summaries of doctor-patient interactions. Automate prior authorizations with real-time eligibility checks and policy parsing. Extract diagnostic terms from clinical notes and assign accurate CPT/ICD codes.

    Insurance

    Extract policy terms, validate claim details, and flag anomalies for adjusters. Analyze customer data, behavior, and third-party reports to recommend personalized coverage levels. Ditch tangled policy documents in favor of intuitive customer service agents.

    Advertising

    Collect and summarize competitor ads across all channels. Match campaign metrics (CTR, CPA) with A/B creatives to suggest improvements.

    HR & Recruiting

    Automatically parse resumes, match them to job descriptions, and rank candidates by relevance. Transcribe and summarize interviews, flagging red flags or key competencies. Onboard new hires, answer employee questions about leave and benefits.

    Finance & Accounting

    Extract data from receipts/invoices and reconcile with GL entries. Compile financial data into formats that are compliant with GAAP/IFRS or regional tax laws. Analyze historical data and market inputs to project cash flow or revenue.

    Supply chain

    Combine historical data with external signals (weather, promotions) to predict inventory needs. Monitor real-time logistics feeds and automatically escalate or re-route delays. Parse vendor contracts, track order terms, and recommend negotiation opportunities.

    E-commerce

    Handle return requests, validate policy compliance, and generate shipping instructions. Guide customers to the right product via chat, based on preferences and reviews. Auto-tag and rewrite product listings using SEO and customer search intent analysis.

    Retail

    Optimize timing and inventory alignment by simulating campaign scenarios. Summarize feedback from reviews and surveys to detect issues early.

    Real estate

    Automatically generate compelling, SEO-optimized listings from MLS or property records. Extract critical clauses and deadlines from leasing or purchase agreements. Answer financing, zoning, or inspection questions 24/7 using up-to-date local data.

    Information technology

    Analyze logs and incident tickets, categorize them, and suggest next steps. Use semantic search to retrieve solutions from internal wikis and past tickets. Summarize pull requests or flag potential issues based on past development patterns.

    What
    our
    clients
    say

    • Al Hariri

      Al Hariri

      Co-Founder, Vitagene
      USA

      Al Hariri

      Results-oriented and
      outcome-driven

      «I can tell you confidently that they are different from your regular agency that just wants to charge as much money for their work as they can get away with. MindK is completely results-oriented and outcome-driven.»

    • Jesse Raccio

      Jesse Raccio

      CTO, The Game Band
      USA

      Jesse Raccio

      The team is always there to dig in and help

      «I’m happy with MindK’s agility, which relates to their communication. If we need to pivot on something, they’re ready to go in a different direction, and it doesn’t take a lot of energy to move that ship. The team is always there to dig in and help us out when we need to understand anything. Overall, they’re really supportive.»

    • Ida Groth

      Ida Groth

      Senior Product Manager, Building Materials Company
      Norway

      Ida Groth

      Responsibility
      and proactiveness

      «It’s so comforting to know that they see the whole picture and take full responsibility. It’s made all of the difference. I was most impressed with their proactiveness.»

      Let's work together!

      Send us a few words about your AI challenges. Within 24 hours,
      we'll contact you to schedule a free non-binding consultation.

      FAQ

      • How long does it take to launch a custom AI agent?

        Initial version in 3-6 weeks for most use cases. More complex deployments with integrations and fine-tuning take 8-12 weeks. We use agile delivery with early access milestones.

        What kind of input/data do you need from our side?

      • Can your AI agents integrate with our existing systems?

        Yes. We offer API-first architecture with connectors for Salesforce, HubSpot, Workday, Greenhouse, Zendesk, and custom internal systems via REST, GraphQL, and event-based triggers.

      • How do you protect sensitive data?

        All data is encrypted in transit and at rest (AES-256/TLS 1.2+). We support role-based access controls, isolated environments, zero-retention model options, and deploy in client-owned VPCs if required.

      • What are the potential savings that result from your AI agent development services?

        Clients typically cut response times by 60–80%, reduce manual task load by 40–70%, and eliminate repetitive knowledge retrieval. ROI is usually seen within 6–12 weeks of deployment.

      • What kind of input and involvement is expected from our internal team?

        Our AI agent development company usually needs access to existing documents (FAQs, SOPs, profiles, APIs), typical user queries, system integration details, and your desired response standards. 

        We’ll also need 2-4 hours a week from 1-2 stakeholders for feedback, access, and validation. 

        Our team handles the rest, including data ingestion, infrastructure setup, and end-to-end deployment.

      • How do you ensure high accuracy with minimal hallucinations?

        We use retrieval-augmented generation (RAG), enforce source-grounded responses, apply hard/soft validation thresholds, and fine-tune models when domain precision is critical. Every output is traceable back to the source.

      • What are the limitations of advanced AI agents?

        Despite its advantages, employing RAG or similar retrieval-augmented technologies comes with considerations:

        Data Quality: requires high-quality, regularly maintained knowledge bases to ensure effective retrieval.

        Infrastructure complexity: necessitates additional infrastructure for indexing, retrieval, and storage (e.g., vector databases, embeddings management).

        Latency: retrieval processes add latency; optimization is crucial for responsiveness.

        Get a free quote

        Describe your challenges in a few words. We'll reply within 24 hours to set up a free dicovery call.

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