Managing and growing communities made simple
Business need
AlreadyOn provides custom CRM and learning management systems for all sorts of organizations. Onboarding a new client was a lengthy and labor-intensive process that limited the company’s growth.
Result
MindK created a powerful multi-tenant SaaS platform. Onboarding new associations now requires 10x fewer development & customization efforts. The system has already attracted organizations with 150,000+ active users and keeps on growing.
Already On provides custom digital solutions covering the needs of communities and associations of Norway.
Jens Christian Bang
CEO of Already On
We’ve been successfully cooperating with MindK since 2010. What we were impressed with about people at MindK during all years of partnership — they never give up. Software development is all about risks, problems and finding solutions for us and our clients. We’re not worried, as we know that MindK always finds a solution.
Direct dialogue with members
In the case of a new registration, an organisation admin is immediately notified to approve the registration. All the data flows straight to the back-end system, where member management is done quickly and efficiently.
Easy-to-manage member records
The system offered organisation owners an easy way to use their hierarchical structures in the digital workspace. Members can be grouped by professional interest, local team, division, company or department, with nested user roles and rights.
For each event, price options and registration forms can be customized. Targeted members are selected, invitations are designed and sent within the system. Registrations can be managed manually, or set for automatic confirmations. Before, during and after the event, the course administrator can update members with relevant information. All in all, the technology empowered organisations with fast and enjoyable customer service they couldn’t provide before.
Automated workflows made it easy to start conversations and keep them going, whether an organisation has a handful of fans or thousands of them
More connection with less effort
Automations allow communities to decrease the member onboarding costs and see more sales, more conversions, more engagement, without more effort.
Streamlined finances
The invoicing module helps them to issue and distribute invoices via different channels. We integrated it with payment systems like PayPal, Vipps, and Stripe, Norwegian bank systems and Social Security Number database to ensure effortless and secure payments. It has a number of distribution channels for invoices that ensure the most convenient path to purchase: Vipps Faktura, eFaktura, e-mail with PDF attachments, paper with print and postage service.
OUTCOMES
Smart analytics
Business analysis
Project management
API development
Tech stack
Value delivered
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