Rethinking pension and insurance consulting

SAAS PLATFORM

Business need

A small insurance and pension consultancy wanted to change its business model. Innmeldt needed a self-service platform to attract and retain enterprise clients. 

Result

MindK created a SaaS platform that automates complex pension & insurance calculations. Now the client can easily consult employees online and partner with largest companies in Norway.

Industry
HR Consulting
Location
Norway
Norway
Working together since
2016

Innmeldt is a consulting agency that advises top Norwegian companies and employees on pensions and insurance.

The challenge

Norway has a complicated pension system. To understand pension payments, people must register in several systems and make calculations based on an advanced formula, confusing for most citizens. The company required a system that makes online calculations easy, able to attract business customers and streamline the consulting process.

The solution

MindK and Innmeldt decided to build a solution consisting of customized web portals and a powerful management system working together. This way, the information portals help HR managers provide employees with transparent data on insurance and pension, while a management system allows Innmeldt to make the consulting process fully digital, driving more revenue.

Customized web portals for Innmeldt’s clients

As an Innmeldt client, every company gets a convenient HR portal for its employees. HR managers just fill out the form with employee data and pension benefits are available on the portal, magically calculated behind the scenes.

A web portal we created presents a template with tools to customize it for each particular company Innmeldt works with. Such portals aim to boost transparency inside organizations, helping employees to learn about their company's pension and insurance program and benefits they get from their workplace. Easy-to-navigate and enjoyable UI “My page” with personalized employee calculations is available right after user login. No overwhelming tables and lists of data, only a clear view on what matters.

Easy-to-navigate and enjoyable UI

“My page” with personalized employee calculations is available right after user login. No overwhelming tables and lists of data, only a clear view on what matters.

Easy-to-navigate and enjoyable UI

“My page” with personalized employee calculations is available right after user login. No overwhelming tables and lists of data, only a clear view on what matters.

By integrating these web portals with a custom management system, the solution empowered Innmeldt with:

An ability to provide top Norwegian companies’ employees with easy-to-understand retirement benefit schemes and pension calculations.
Integration with Aksio and Norsk Pensjon insurance systems that always guarantee up-to-date data for calculations.
Streamlined operations with an inbuilt ticketing module, which makes it easier to receive and respond to all consultation requests.
Automated invoicing, mass mailing via SMS and emails to eliminate human error and fast-track the consulting process.
Clearly presented pension and personal insurance schemes.
Customized dashboards with personalized employee calculations.

Values presented clearly

The company’s pension and personal insurance schemes are shown in a way that everyone understands! It helps every employee to make really good choices.

Today the solution allows:

Our client to fatten the profits by serving more than one customer at a time through SaaS solution
01
Individuals and companies employees to find out the exact amount of retirement or insurance payment and get advice on improving it via online consultations
02
HR managers to stay up-to-date with governmental changes to insurance and pension liabilities
03
Our client to gain renewed value in consulting both individual and enterprise clients
04

Services provided

Discovery phase

Business Analysis

UI/UX design

Custom software development

DevOps

Quality Assurance

Tech stack

  • Ember.js Ember.js
  • Node.js Node.js
  • PostgreSQL PostgreSQL
  • Elasticsearch Elasticsearch
  • RabbitMQ RabbitMQ
  • Docker Docker

Value delivered

By partnering with MindK, Innmeldt gained the tools and mindset to cultivate customer care through digital innovations. The customized employer web portals became a unique advantage in the market. The internal system helped our client to expand the client base and work with larger companies. We keep improving the system and creating the next steps for even more business value.
1
top companies, namely ABB, Veidekke, NITO, have joined Innmeldt right after the launch
1
companies are on the waiting list to connect to the system

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