Healthcare DevOps
Services

TLN developed the first EMR tailored to the needs and charting habits of certified lactation consultants. MindK helped the client adopt the AWS Well-Architected Framework and continuous HIPAA compliance practices.

• Reuse of the modular Terragrunt framework with universal configs to easily create, modify, and reuse infrastructure components.
• S3 buckets replication with encryption, event logging, and access logging.
• AWS Backups plans with retention rules for all data resources with rotation and IAM roles.
• Customer-managed KMS keys with corresponding service role policies.
• Execution and access logs with KMS keys and appropriate policies.

GoodBilling is MindK’s own product that automates RCM for 300+ USA clinics. Its AI agents facilitate patient intake, eligibility checks, verification of benefits, prior authorization, claims, denials, and appeals. The platform is hosted on a HIPAA-compliant infrastructure from Sprint 1.

• PHI anonymization service for third-party models
• Sensitive classification, such as plan-type identification, runs on a model hosted inside the HIPAA-compliant environment.
• Envelope encryption with AWS KMS, and rotating secrets in AWS Secrets Manager.
• CloudTrail audit logs and AWS Config drift detection, with GuardDuty, Security Hub, Inspector, and Macie for threat and sensitive-data detection.
• Distributed tracing with OpenTelemetry and AWS X-Ray.

A US scale-up needed a SOC 2 Type II certification and ongoing HIPAA compliance to serve some of the country’s top clinics. The key concerns included infrastructure reusability, tenant data isolation, and continuous monitoring. We developed a modular Terragrunt framework and established a measurable, audit-ready posture using Datadog and Vanta:

• Access control: 100% enforcement of IMDSv2, hardware & virtual MFA, role-based access, no root key usage.
• Data protection: S3, EC2, RDS, and EBS encryption with AWS KMS; public access blocked across all S3 buckets.
• IAM hygiene: no wildcard IAM trust policies, admin roles blocked on EC2, stale credentials rotated.
• Audit & monitoring: VPC flow logs, CloudTrail log encryption, access logging on all critical services.
• Container security: kubelet TLS auth, root-only config ownership, disabled anonymous kubelet ports.

BIG Healthcare provides analytics for Canadian medical organizations. Its legacy monolith couldn’t provide adequate stability during high-load operations. As a result, users could not access the platform for up to 3-5 days in a row. Our DevOps engineers helped the client migrate to microservices on AWS and introduced a new approach based on Terraform/Terragrunt IaC with CI/CD, QA automation, and observability.

• 0 hours of service downtime during the periods of resource-intensive calculations. 
• 16 hours of Dev work saved a week with serverless autoscaling (AWS Lambda and Aurora DB).
• Logging, real-time monitoring, error handling, retries, and alerts for automated recovery.
• Security and compliance: MFA with AWS Cognito, encryption, secure API access, secret management, and automated dependency management.

Payers must publish accurate pricing details by law. However, few patients can analyze thousands of MRF files with a complex nested structure and gigabytes of heterogeneous data. Our healthcare DevOps company has built a pipeline that ingests and normalizes these files, making the pricing data searchable for regular users.

• Streaming ingestion with JSON boundary detection handles files 10–100x larger than available RAM.
• Quality gates at each pipeline stage, with logging and alerting throughout.
• Apache Parquet on partitioned S3 cuts storage costs by up to 90%.
• AWS Athena scans only the partitions a query needs, so there is no always-on database to pay for.